Returns & Exchanges

At HBK, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.